real talk

FAQ

How long until I get them?

Each pair is printed to order. Most arrive in about 7–14 days in the US. Shipping is free.

What are they made of?

Canvas upper printed edge to edge, rubber sole, padded insole, lace-up (or elastic on slip-ons).

Can I put a Nike swoosh or a cartoon on them?

No. We don't print brand logos, brand names, studio or game characters, celebrities or sports team marks. Every design is checked automatically and by our printer. Describe the vibe in your own words and we'll make it original.

Can I return them?

Because every pair is one of one and made just for you, all sales are final. If your pair arrives damaged, misprinted or defective, send us photos within 30 days and we replace it free.

What if I pick the wrong size?

Check the size guide before ordering. We can't take back custom pairs for size, but we'll always help you pick before you buy.

Do the colors look exactly like the screen?

Very close. Printed fabric is a little softer and less glowing than a phone screen, especially neon shades.

Can I order the same design twice?

Yes, save the link to your design or email us and we will reprint it.

Do you ship outside the US?

US only for now.

Still stuck? help@rawsole.com